Night auditor - Wikipedia. A night auditor works at night at the reception of a hotel. They typically handle both the duties of the front desk agent and some of the duties of the accounting department.
This is necessitated by the fact that most fiscal days close at or around midnight, and the normal workday of the employees in the accounting department does not extend to cover this time of day. In larger hotels, night auditors may work alongside other nighttime employees, such as security officers, telephone attendants, room service attendants, and bellhops.
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Hotel night manager free sample resume. Liaised with other departments in the hotel with regard to customer requirements. Visitors are free to review and refer. A night auditor works at night at the. An audit for a 1,000-room hotel can be. Sample Hotel Night Auditor Resume. Baker Resume; Hotel Night Auditor Resume; Hotel Financial Controller Resume. Template Awesome Inc.
In smaller hotels and motels, the night auditor may work alone, and may even only be . In the smallest hotels and some bed and breakfast establishments, the front desk may close entirely overnight. Guests in such facilities are typically given a contact number for an employee or manager, who may be sleeping on the premises or live nearby, for use in case of emergency. Accounting function. The guest ledger (or front office ledger or transient ledger) is the collection of all accounts receivable for currently registered guests. It can also be defined as the collection of all guest folios.
A folio (billing receipt) is the account of an individual guest who is currently registered. The guest ledger is distinct from the city ledger, which is the collection of accounts receivable for non- registered guests (such as credit card companies). The purpose of the night auditor is, but is not limited to, ensuring the accuracy of all financial information, and gathering all needed paperwork to complete the audit. This will include pulling any or all checked- out guests' registration cards, and making sure all guests are checked- out in the system that should be checked- out. One task of the night auditor is posting the day's room rate and room tax to each guest folio at the close of business (which usually occurs from midnight to 2 AM). Second, the night auditor must ensure the accuracy of the charges to the guest folios, ensuring that the sum of revenues due to accounts receivable from the various departments (i. Food & Beverage, Rooms, gift shop) found on the department control sheets equals the sum of the charges made to the guest folios.
The folios for guests who are scheduled to depart the next morning may be printed and delivered to the guests' rooms. Most hotels currently use computerized property management systems (PMS) to help perform the night audit. This has significantly reduced the amount of time required to perform the audit, as well as the arithmetic skill required of the auditor. An audit for a 1,0. PMS, whereas it would have taken an eight- hour shift using previous generation technology (the NCR 4. These functions include check- in, check- out, reservations, responding to guest complaints, coordinating housekeeping requests, and handling any emergencies that may arise. Night auditors may work alongside a security officer to maintain a level of security during late- night hours for both night staff and guests.
In addition to balancing the guest ledger, the night auditor is usually responsible for balancing the city ledger and the advance ledger. The city ledger consists of monies owed to the hotel by credit card companies and direct bill accounts. The city ledger also contains house accounts, such as management dry cleaning charges, or local phone call charges which are usually adjusted (written) off at the end of each month. The advance ledger is aptly named because it is a ledger for guests who have sent money in advance to either pay for or guarantee their stay. These funds are posted to the advance ledger when received by the hotel, and then transferred to the guests folio (in the guest ledger) upon arrival of that guest.
Hotel Night Auditor CV Template. Description. Following is the example of Graduate Training CV Template. You can download this Graduate Training CV Template in word or pdf format or just view it online to copy and paste. Cover letter of Graduate Training CV Template is also available. Just change the name , addressees , qualification and experience and your Graduate Training CV Template is ready. Stuart Lamb. 12. 3 Hampshire Street,Portsmouth, PO1 5. LQTelephone Number: 1.
Mobile Number: 0. Email: slamb@email. Career Objective. Looking for a job position of hotel night auditor in a respectable hotel to put to use my knowledge in customer service.
Educational Background. BS Hospitality Management. University of Portsmouth, 2. Work Experience. 20. Night Manager, Clean Hotel. Responsibilities.
Trained employees on night duty. Delegated duties to night shift employees.
Greeted and usher night guests to the front desk. Accurately and orderly turned over responsibilities to morning shift employees. Addressed customer concerns at night. Gave excellent customer service to guests in queue. Kept records of guests arriving and leaving at night. Skills. Good organizing skills. Excellent communication and leadership skills.
Knowledgeable in MS Word, Excel, Power. Point and the internet. Comfortable with night working hours. Hobbies. Reading novels. Watching the television. Listening to country music.
References available upon request.